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Find answers to the most common questions

Domain Management

A domain name is the address that you type into your browser's address or location bar when you wish to visit a particular site. For example, our domain name www.gridhosting.co.uk. A domain name is a sequence of letters and numbers which determine the address of your web site.
Domain registration and setup on our systems is an active process and domain gets registered and setup at the same time as you process the order. Customer should receive welcome email along with payment confirmation and domain setup email with all the details related to the server and control panel on which domain have been setup.
Domain name transfer in or out for .uk domain is an automated instant process, to tansfer-in just use our registrar's TAG, GRID with your existing domain service provider and it will automatically comes under our control and then you can be managed through your account with us. To transfer-out, find your registrar's TAG for .uk domains of the hosting provider you intend to transfer the domain to and change it by logging in to your account with us and domain will be released to the new provider.
Public/private keys in encrypted communication refer to cryptographic system which is a combination of two piece of codes reffered as a public key which is known to everyone and a private or secret key known only to the recipient of the message.
Public/private keys in encrypted communication refer to cryptographic system which is a combination of two piece of codes reffered as a public key which is known to everyone and a private or secret key known only to the recipient of the message.
Public/private keys in encrypted communication refer to cryptographic system which is a combination of two piece of codes reffered as a public key which is known to everyone and a private or secret key known only to the recipient of the message.

Web Hosting

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Email Hosting

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SSL Certificates

Secure Sockets Layer (SSL) is a protocol which provides data encryption during communication between web site users confirming the owner of the web site and it is most commonly used to protect communications between web browsers and servers and also used for server to server communications and for web-based applications.
CSR - Certificate signing request is a public key that you will generate in your account on the server according to the given instructions in cPanel, Plesk etc. The CSR is required during the SSL certificate enrollment process because it generates and validates the information related to your web server and your organization. If you do not know how to generate CSR then you can find details in a Knowledge base article or contact our support team for the help.
Encryption scrambles data communication between server and client into mathematical codes which if someone interupts cannot be read. Just like a long and strong password is good for security, the more number of bits encryption level more secure the communication would be. Encryption levels are between 40bit, 56bit, 128bit or 256-bit, when web browser starts communicating with the server/website then server will determine the encryption level, most latest browsers operates between 128bit to 256bit encryption.
Public/private keys in encrypted communication refer to cryptographic system which is a combination of two piece of codes reffered as a public key which is known to everyone and a private or secret key known only to the recipient of the message.
Public/private keys in encrypted communication refer to cryptographic system which is a combination of two piece of codes reffered as a public key which is known to everyone and a private or secret key known only to the recipient of the message.
Public/private keys in encrypted communication refer to cryptographic system which is a combination of two piece of codes reffered as a public key which is known to everyone and a private or secret key known only to the recipient of the message.

Accounts & Billing

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